Privacy Policy & Passenger Data Safeguards

1. Introduction and Scope

Pickorasunnyptch Aviation Hospitality Ltd. ("Pickorasunnyptch", "we", "our", or "us") operates the website pickorasunnyptch.homes and associated terminal concierge services. We are dedicated to upholding the highest standards of data security, personal sovereignty, and transparency under the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect only the minimum data required to facilitate exceptional layover experiences:

• Direct Communications Data: Your name, email address, flight route details, and layover inquiries submitted through our concierge form.
• Technical Diagnostics & Telemetry: Anonymized IP addresses, browser user agent, operating system, and timestamp of website access.
• Preference Storage: Local device preferences stored via localStorage to recall your cookie choices without tracking across third-party domains.

3. Lawful Bases for Processing

We process personal data based on Legitimate Interests (providing terminal directories, maintaining web security), Contractual Necessity (fulfilling direct concierge itineraries requested by travelers), and Consent (for optional telemetry preferences).

4. Data Sharing & Third Parties

We strictly do not sell, rent, lease, or monetize personal passenger information to third-party data brokers, advertising networks, or airlines. We only utilize trusted European infrastructure providers hosting server nodes with end-to-end TLS 1.3 encryption.

5. Data Retention & Passenger Rights

Inquiry submissions are retained for a maximum of 180 days after trip completion and then permanently purged. Under international data protection laws, you retain the right to:

• Request a full copy of personal records held by Pickorasunnyptch.
• Request immediate erasure (Right to be Forgotten).
• Restrict or object to specific processing activities.
• File a complaint with the UK Information Commissioner’s Office (ICO).

6. Contacting the Data Protection Officer

To exercise any data rights, email our designated privacy team directly at [email protected] with the subject line "Data Subject Access Request".